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Oasis gRPC (grpc.oasis.io) and Emerald Web3 Gateway (emerald.oasis.io) are down

Started 7 Nov at 12:23am UTC, last updated 7 Nov at 10:02pm UTC.

Oasis gRPC (grpc.oasis.io) Emerald Web3 Gateway (emerald.oasis.io)
Updated

Requests to grpc.oasis.io, sapphire.oasis.io, and emerald.oasis.io were intermittently timing out due to load balancer misconfigurations and Oasis node-specific issues.

To resolve the issues we have reconfigured load balancer pools to include more other production nodes and removed problematic nodes. We have also restarted affected components (e.g., proxies) and updated the Linux kernel to address filesystem inconsistencies on impacted nodes and restore stability.

Services are now operational, and traffic is routing correctly. In the future, we plan to stabilize nodes by removing some unneeded components and enhancing monitoring to detect these kinds of issues.

Posted 7 Nov at 10:02pm UTC.
Resolved

Oasis gRPC (grpc.oasis.io) and Emerald Web3 Gateway (emerald.oasis.io) recovered.

Posted 7 Nov at 09:21pm UTC.
Re-appeared

Oasis gRPC (grpc.oasis.io) and Emerald Web3 Gateway (emerald.oasis.io) went down.

Posted 7 Nov at 08:59pm UTC.
Resolved

Oasis gRPC (grpc.oasis.io) recovered.

Posted 7 Nov at 12:01pm UTC.
Re-appeared

Oasis gRPC (grpc.oasis.io) went down.

Posted 7 Nov at 12:00pm UTC.
Resolved

Oasis gRPC (grpc.oasis.io) recovered.

Posted 7 Nov at 06:13am UTC.
Re-appeared

Oasis gRPC (grpc.oasis.io) went down.

Posted 7 Nov at 06:08am UTC.
Resolved

Oasis gRPC (grpc.oasis.io) recovered.

Posted 7 Nov at 05:59am UTC.
Re-appeared

Oasis gRPC (grpc.oasis.io) went down.

Posted 7 Nov at 05:47am UTC.
Resolved

Emerald Web3 Gateway (emerald.oasis.io) recovered.

Posted 7 Nov at 05:13am UTC.
Re-appeared

Emerald Web3 Gateway (emerald.oasis.io) went down.

Posted 7 Nov at 04:40am UTC.
Resolved

Oasis gRPC (grpc.oasis.io) recovered.

Posted 7 Nov at 04:22am UTC.
Re-appeared

Oasis gRPC (grpc.oasis.io) went down.

Posted 7 Nov at 03:45am UTC.
Resolved

Emerald Web3 Gateway (emerald.oasis.io) recovered.

Posted 7 Nov at 03:24am UTC.
Updated

Oasis gRPC (grpc.oasis.io) recovered.

Posted 7 Nov at 03:18am UTC.
Updated

Oasis gRPC (grpc.oasis.io) went down.

Posted 7 Nov at 03:14am UTC.
Updated

Oasis gRPC (grpc.oasis.io) recovered.

Posted 7 Nov at 03:08am UTC.
Updated

Emerald Web3 Gateway (emerald.oasis.io) went down.

Posted 7 Nov at 02:43am UTC.
Updated

Emerald Web3 Gateway (emerald.oasis.io) recovered.

Posted 7 Nov at 02:32am UTC.
Updated

Oasis gRPC (grpc.oasis.io) went down.

Posted 7 Nov at 02:21am UTC.
Updated

Oasis gRPC (grpc.oasis.io) recovered.

Posted 7 Nov at 01:56am UTC.
Updated

Emerald Web3 Gateway (emerald.oasis.io) went down.

Posted 7 Nov at 01:56am UTC.
Updated

Emerald Web3 Gateway (emerald.oasis.io) recovered.

Posted 7 Nov at 01:40am UTC.
Updated

Emerald Web3 Gateway (emerald.oasis.io) went down.

Posted 7 Nov at 01:40am UTC.
Updated

Emerald Web3 Gateway (emerald.oasis.io) recovered.

Posted 7 Nov at 01:35am UTC.
Updated

Oasis gRPC (grpc.oasis.io) went down.

Posted 7 Nov at 01:01am UTC.
Updated

Oasis gRPC (grpc.oasis.io) recovered.

Posted 7 Nov at 12:37am UTC.
Updated

Oasis gRPC (grpc.oasis.io) went down.

Posted 7 Nov at 12:26am UTC.
Created

Emerald Web3 Gateway (emerald.oasis.io) went down.

Posted 7 Nov at 12:23am UTC.